Online Benefits Support Representative - Entry Level
Company:
AO Globe Life
Location:
100% Remote – United States
Job Type:
Full-Time | Flexible Schedule | Training & Mentorship Provided
Help Protect Families While Building a Rewarding Remote Career
Are you looking for a
work-from-home career
where you can help people, build meaningful relationships, enjoy schedule flexibility, and create long-term professional and income opportunities?
AO Globe Life is seeking motivated, service-oriented professionals to join our growing virtual team as
Remote Specialists
.
In this role, you'll meet virtually with veterans, labor union members, credit union members, associations, and working families to help them understand available
life, accident, and supplemental health insurance benefits
. You'll provide personalized guidance, assist with enrollment, and continue supporting clients after coverage is in place.
This position combines
customer service, benefits education, relationship management, and consultative sales
in a fully remote environment.
No previous insurance experience is required.
We provide structured training, mentorship, professional development, and guidance through the insurance licensing process.
Opportunity Highlights
✔
100% Remote – Work From Home
✔
Qualified Client Opportunities Provided
✔
No Lead Purchasing Required
✔
Weekly Performance-Based Compensation
✔
Performance Bonuses & Renewal Income Opportunities
✔
Comprehensive Training & Mentorship
✔
Flexible Scheduling
✔
Leadership & Management Growth Opportunities
About AO Globe Life
For more than
70 years
, AO has served working families by providing life, accident, and supplemental health insurance benefits designed to help families protect their financial future.
As part of the
Globe Life
family of companies, our organization emphasizes
integrity, exceptional client service, mentorship, professional development, and leadership growth
.
Our mission is simple:
Protect Every Child. Serve All Working People.
What You'll Do
As a
Remote Insurance Specialist
, you'll work directly with clients through scheduled Zoom and phone appointments.
Client Consultations & Benefits Education
Meet virtually with clients through Zoom and phone
Learn about each client's needs, priorities, and coverage goals
Explain available life, accident, and supplemental health insurance benefits
Answer questions regarding coverage, benefits, and policy features
Provide needs-based coverage recommendations
Guide clients through applications and enrollment
Assist with required documentation
Client Service & Relationship Management
Deliver professional, personalized customer service
Build long-term client relationships through trust and consistent communication
Conduct policy reviews when appropriate
Assist with beneficiary updates and policy service requests
Provide ongoing policy support
Assist clients with navigating the claims process when needed
Maintain accurate digital records and follow-up documentation
Follow applicable company procedures and state insurance requirements
Professional Development
Complete structured virtual onboarding and training
Participate in weekly coaching and mentorship
Develop communication, presentation, and relationship-building skills
Continue building insurance and product knowledge
Participate in leadership development opportunities
Collaborate with a supportive virtual team
Why Join AO Globe Life?
100% Remote Work
Build your career from home while remaining connected to a virtual team through training, coaching, and collaboration.
No daily commute
Virtual client appointments
Modern digital business tools
Remote training and mentorship
Flexible scheduling opportunities
Qualified Client Opportunities
Representatives have access to
company-provided client opportunities
, including individuals and families interested in learning more about available benefits.
This allows you to focus on:
Client consultations
Benefits education
Enrollment assistance
Customer service
Relationship building
Ongoing policy support
No lead purchasing is required.
Weekly Pay & Performance-Based Compensation
This opportunity uses a
commission-based compensation structure rather than an hourly wage or guaranteed salary
.
Compensation opportunities may include:
Weekly commission payments
Performance-based bonuses
Renewal and residual income opportunities
Leadership incentives
Performance recognition programs
There is no predetermined earnings ceiling; however, earnings are directly tied to individual activity, production, and results.
Compensation varies by individual performance and production. No specific income level is guaranteed.
Comprehensive Training & Mentorship
New to Insurance? We Provide the Training.
Previous insurance experience is
not required
.
Training and professional development may include:
Virtual onboarding
Product and benefits education
Client needs assessment
Customer service development
Consultative sales training
Virtual presentation skills
Enrollment procedures
Relationship management
Compliance education
Weekly coaching
One-on-one mentorship
Leadership development
Candidates who are not currently licensed will receive
guidance through the applicable state Life & Health Insurance licensing process
.
Career Growth & Leadership Development
AO provides opportunities to advance based on
performance, initiative, consistency, and demonstrated leadership ability
.
Professional development opportunities may include:
Advanced client services
Mentorship
Training and development
Team leadership
Management
Senior leadership pathways
Advancement is based on performance rather than seniority alone.
Benefits & Professional Support
Qualifying representatives may have access to:
Health insurance reimbursement program
Company-supported life insurance
Renewal and residual income opportunities
OPEIU Local 277 representation, where applicable
Leadership development programs
Professional conferences and events
Virtual business tools and technology
Eligibility requirements may apply to individual programs and benefits.
Recognition & Incentives
Qualifying performance may be recognized through:
Performance bonuses
Company-sponsored incentive travel
Leadership conferences
Recognition programs and awards
Professional development experiences
Advancement opportunities
Who We're Looking For
Successful candidates typically demonstrate:
Excellent communication and active listening skills
Strong customer service and relationship-building abilities
Professionalism, integrity, and reliability
Self-motivation and personal accountability
Strong organization and time-management skills
Problem-solving and critical-thinking abilities
Confidence communicating through Zoom and phone
Comfort learning virtual systems and technology
Positive, solutions-focused attitude
Coachability and willingness to learn
Ability to work independently in a remote environment
Experience That Transfers Well
Experience in any of the following can be helpful but is
not required
:
Customer Service
Client Services
Insurance
Sales
Healthcare
Banking
Financial Services
Retail
Hospitality
Education
Military
Administrative Support
Call Centers
Business Development
Account Management
We welcome applicants from a wide variety of professional backgrounds.
Minimum Requirements
Applicants must:
Be
18 years of age or older
Be legally authorized to work in the United States
Be physically located within the United States
Have access to a computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable conducting virtual client appointments
Be willing to complete required training
Hold or be willing and able to obtain the appropriate state Life & Health Insurance License
Licensing guidance is available for candidates who are not currently licensed.
Virtual Interview Process
Qualified candidates will first complete a
brief career overview
covering the position, compensation structure, licensing requirements, training, and career opportunities.
Candidates interested in continuing will then have the opportunity to schedule a
live Zoom interview with our hiring team
.
Ready to Build Your Future?
If you're looking for a
remote insurance, customer service, and sales career
where you can help working families, build valuable professional skills, enjoy flexibility, and create long-term opportunities through your performance, we'd like to hear from you.
Apply today to be considered for our Remote Insurance Specialist opportunity with AO Globe Life.
Work From Home. Help Families. Build Relationships. Grow Your Future.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
